General Questions

1. Is your gold jewellery BIS hallmarked?

Yes, all our gold jewellery is BIS hallmarked, ensuring certified purity.

2. Do you provide customised jewellery?

Yes, we specialise in customised jewellery based on your design, weight, and budget requirements.

3. How is the jewellery price calculated?

The price is calculated based on the current gold rate, weight of the jewellery, and making charges.

4. Do you sell silver and diamond jewellery?

Yes, we offer gold, silver, and diamond jewellery collections.

Orders & Shipping

5. What is the delivery time?

Delivery typically takes 3–7 business days within India. Custom orders may take longer.

6. Do you offer international shipping?

Yes, we serve customers in India and internationally, including Australia and the United States.

7. Is shipping insured?

Yes, all high-value jewellery shipments are fully insured and securely packed.

8. Is Cash on Delivery available?

Cash on Delivery is generally not available for high-value gold jewellery orders.

Returns & Support

9. Do you offer return or exchange?

Yes, returns and exchanges are available as per our policy terms.

10. How can I track my order?

You can track your order using the tracking link shared after dispatch.

11. How can I contact you?

You can contact us via phone, WhatsApp, or email for assistance.